With a Few Changes, We Are Back!

Like everyone, we are happy to be back in the office, doing what we do best—providing family-friendly dentistry to our valued patients. Even if it is under different conditions and with more constraints than before. You may be wondering what has changed in our practice and what to expect at your next dental appointment. Dentistry’s governing bodies have issued strict guidelines for dental practices, which we are following closely. Here is a summary of the changes we have made to minimize the risk of spreading COVID 19 among our staff and patients.

Call Before You Drop In 

First, to make an appointment, we ask that you do it over the phone to avoid unnecessary visits to the office. We will ask a series of screening questions about your health and any possible exposure to COVID 19 that you may have had in the past few weeks. We may not have as many appointments available to accommodate your schedule as we clear up the backlog of patients who require care. We are also staggering appointments to restrict the number of people who can be in the office at any one time. 

Arriving at the Office

Please plan to come to your appointment alone, or have someone drop you off. Anyone accompanying you will have to wait outside of the office to help maintain physical distancing. Inside the office, you’ll notice that we have installed Plexiglass barriers at the front desk. We ask that you sanitize your hands when you arrive, and wear a mask at all times until we ask you to remove it for examination or treatment. We will also ask you the COVID screening questions again, and take your temperature on your way in. 

PPE for Staff

Dental professionals have been given guidelines for the types of personal protective equipment that must be used around the office and during examinations and procedures. Therefore you may see masks, gowns and full-face shields on some staff members but not on others. Rest assured that we are taking every precaution to keep our staff safe, and to prevent possible transmission between patients. In our operatories, we have added HEPA air filtration and constructed temporary doors and walls to ensure that each operatory is isolated.  

Leaving the Office

After your appointment, put on your mask to move through the office, and sanitize your hands before leaving.  In between patients, we clean and disinfect the entire examination room and our equipment, and allow sufficient time for air exchange in the room before it is used for the next patient.

Here’s the Most Important Part   

If you feel ill at any time in the two weeks following your appointment, please let us know immediately so that we can take the proper precautions for staff and others you may have come in contact with during your visit. 

While COVID 19 will continue to pose challenges for everyone for the foreseeable future, we are glad to be back at work, providing general and cosmetic dentistry, to our patients in Waterdown and the surrounding area. Call us if you have any questions or concerns about your oral health, or to make an appointment. We look forward to seeing you!

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